Legal

Terms & Conditions

The terms below govern every booking with SXS Detailing. By requesting a service you confirm that you have read and agreed to them.

01

General Information

These Terms & Conditions apply to all services provided by SXS Detailing.

By booking a detailing service with SXS Detailing, the customer agrees to these Terms & Conditions.

SXS Detailing provides professional mobile vehicle detailing services at the customer's chosen location, subject to suitable working conditions.

02

Booking and Appointments

Appointments can be requested through the website, email, phone, or social media channels.

A booking is confirmed once SXS Detailing has accepted the appointment request.

Customers are responsible for providing accurate information regarding:

  • vehicle type and size;
  • required service;
  • location;
  • availability of water and electricity if required.

SXS Detailing reserves the right to adjust the final price if the vehicle condition differs significantly from the information provided during booking.

03

Access to Water and Electricity

For mobile detailing services, customers may be required to provide access to:

  • a water supply;
  • a suitable electrical outlet.

The customer is responsible for ensuring these facilities are available and safe to use.

If required facilities are not available, SXS Detailing may need to reschedule the appointment or modify the service.

04

Vehicle Condition

Customers must remove personal belongings and valuable items from the vehicle before the appointment.

SXS Detailing is not responsible for:

  • personal items left inside the vehicle;
  • pre-existing damage;
  • worn, damaged, or fragile materials that may be affected during cleaning.

Examples include:

  • damaged leather;
  • loose trim;
  • weak paint or previous repairs;
  • heavily deteriorated interior materials.
05

Additional Charges

Additional charges may apply in cases including, but not limited to:

  • excessive dirt;
  • heavy stains;
  • excessive pet hair;
  • strong odours;
  • neglected vehicles requiring additional time or products.

The customer will be informed before additional work is carried out.

06

Weather Conditions

As SXS Detailing provides mobile services, weather conditions may affect appointments.

In case of unsuitable weather conditions, SXS Detailing reserves the right to reschedule the appointment to ensure a safe and high-quality service.

07

Cancellation Policy

Customers are requested to provide at least 24 hours notice when cancelling or rescheduling an appointment.

Late cancellations or missed appointments may result in a cancellation fee.

08

Payment

Payment is due upon completion of the service unless agreed otherwise.

Accepted payment methods will be communicated during booking.

09

Service Quality

SXS Detailing aims to provide professional detailing services using high-quality products and careful techniques.

Due to differences in vehicle condition, age, materials, and previous maintenance, results may vary between vehicles.

10

Photos and Marketing

SXS Detailing may take photographs of completed work for portfolio, website, and social media purposes.

If a customer does not wish their vehicle to be photographed or published, they may request this before or during the appointment.

11

Liability

SXS Detailing takes all reasonable care when performing services.

SXS Detailing cannot be held responsible for damage caused by:

  • existing vehicle defects;
  • hidden damage;
  • poor-quality previous repairs;
  • customer-provided information that is incorrect or incomplete.
12

Contact

For questions regarding these Terms & Conditions, please contact:

SXS Detailinginfo@sxsdetailing.nl

Last updated · 2026

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